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Frequently Asked Questions
- 01Yes. Braiding hair is included with most braiding services. Please review the individual service description for any exceptions.
- 02Yes. A non-refundable and non-transferable retainer is required to secure your appointment and is applied toward your final balance.
- 03Yes. Mobile appointments are available for select services and locations and must be requested in advance. A travel fee applies based on location and distance. Clients must provide a clean, safe, well-lit space with enough room for the stylist to work.Additional parking or access fees may be charged to the client when applicable.
- 04Yes. You may reschedule one time without paying a new retainer, as long as the request is made at least 72 hours before your appointment. Your new appointment date must be within 30 days of the original appointment date. Rescheduling with less than 72 hours’ notice requires a new retainer.
- 05Yes. Shampoo and blow-dry services can be added to eligible appointments for an additional fee.
- 06Yes. We offer an apple cider vinegar (ACV) rinse as an optional add-on for synthetic braiding hair. This add-on must be requested in advance to allow enough time for the hair to be thoroughly rinsed and fully dried before your appointment. An ACV rinse may help remove or reduce residual alkaline coating and manufacturing residue on synthetic braiding hair. Some clients may experience less itching or irritation, but results vary and the rinse is not a 100% guarantee against itching, bumps, irritation, or sensitivity. Please inform us of any known sensitivities, allergies, scalp conditions, or previous reactions before booking so we can determine whether the service is a good fit for you.
- 07Yes. You may provide your own hair for services where hair is not included, including boho braids, gypsy braids, miracle knots, sew-ins, and other extension services. Clients are responsible for bringing the correct type, quantity, length, and texture of hair. Because brands and bundle sizes vary, we cannot guarantee the exact amount needed or the same fullness, blending, or final result as hair we recommend or showcase. For boho styles, up to 2 bundles are included. An additional fee may be charged if more than 2 bundles are used. Hair cut from a weft is not accepted for boho styles. Hair must be clean, suitable for the service, and ready to use. HairLeganza Beauty Bar is not responsible for differences in the final result caused by client-provided hair.
- 08Hair should be at least 4 inches long. If your hair is shorter or you are experiencing hair loss, please contact us or book a consultation before booking. We may be able to accommodate you, but results and eligibility are not guaranteed. Please arrive with your hair clean, fully detangled, and free of products unless shampooing is included with your service (detangling not included). Additional fees may apply for excessive detangling, product removal, or extra preparation.
- 09Please select your desired style, size, length, and add-ons carefully before booking. Changes after booking are not allowed. If you are unsure which option to choose, feel free to contact us during business hours for assistance or please book a consultation before scheduling your service.
- 10Please use our Service Guide for braid-size, length, color, and extension references before booking. If you are unsure which option is right for you, please contact us during business hours or book a consultation for assistance.
- 11We provide a 15-minute grace period. Arriving more than 15 minutes late may result in your service being modified, rescheduled, or canceled depending on availability. No show fee may also apply.
- 12Appointments are recommended. Same-day appointments and walk-ins may be available depending on stylist availability,
- 13Yes. We service children ages 6–11. The child must be able to sit comfortably and hold their head still for the duration of the service. Please select the appropriate children’s service when booking.
- 14No, unless specifically stated in the service description. Takedown may be booked separately or added to eligible services when available. Additional fees may apply.
- 15Please inform us before booking of any known sensitivities, allergies, scalp conditions, or previous reactions so we can determine whether the requested service is a good fit for you.
- 16Cancellation and no-show fees may apply depending on how much notice is provided. Please review our full Salon Policies before booking for complete cancellation, rescheduling, late arrival, and no-show terms.
- 17Our complete Salon Policies are available on the website. Please review them before booking. Booking an appointment confirms that you understand and agree to the policies that apply to your service
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